Refund Policy

Haasdfsadfng tight we are updating our refund policies

Effective Date: 2026-01-05

Maavee Systems (Private) Limited ("Maavee Systems", "we", "our", "us") is committed to providing reliable and high-quality hosting and cloud infrastructure services. This Refund Policy outlines the terms under which refunds may be issued for our services.

1. General Policy

Due to the nature of digital infrastructure services, all payments made to Maavee Systems are generally non-refundable unless otherwise stated in this policy.

However, we aim to be fair and reasonable. Refunds may be considered under specific circumstances outlined below.

2. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

2.1 Initial Service Dissatisfaction

2.2 Service Unavailability

2.3 Billing Errors

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

4. Free Services

Free services (including backups, SSL certificates, VPN access, and Best-effort support for non-complex issues) are provided "as-is" and are not eligible for refunds or compensation.

5. Refund Process

To request a refund, please contact us at:

Email: billing@maavee.com

Include the following details:

We will review your request within 5-7 business days.

6. Refund Method

Approved refunds will be processed using the original payment method where possible. Processing times may vary depending on your payment provider.

7. Chargebacks

Initiating a chargeback without contacting us first may result in immediate suspension or termination of your services and account.

8. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective upon posting on our website.

9. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: support@maavee.com